Switching broadband provider can be an annoying process. You’ll often have awkward conversations with staff, lose time from your day and temporarily lose broadband whilst moving to a new service.
Well, there’s no need to fret, NOW TV will make switching broadband provider effortless.
If you’re switching from non-cable providers such as BT, EE, Plusnet or TalkTalk, we'll take care of all the hassle that makes switching such an unappealing prospect.
As soon as you’ve ordered your NOW TV Combo, we’ll contact your current provider and switch your phone line over to us. So you can sit back and relax whilst we do the work.
Once your phone line is registered with NOW TV, your existing phone and broadband service will be automatically cancelled.
We'll also ensure that you're not without broadband for any length of time whilst making the switch to NOW TV.
However, if you're switching from Virgin Media, we'll need you to cancel your services once your phone line is registered with us.
We also recommend that you keep your Virgin Media broadband active until the day after you move to NOW TV so you can continue to use broadband whilst you make the transition.