Change your payment method or billing address

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Need to update your card details or billing address, or want to switch to pay via your PayPal account?

No problem – you can sort that out online in My Account.

Got a new payment card?

Update your card details or switch to PayPal in My Account.

Update payment details

To update your NOW Broadband payment method, head here:

Update broadband payment details

Once you've confirmed your details, all future payments will be billed to your new payment method. 

Paying for your membership through EE TV?

To update your payment method or billing address, head to your EE TV account. 

Subscribing to NOW via Apple or TalkTalk?

Do you pay for your NOW Membership via Apple? You can manage your payment methods in your Apple account.

If you're with TalkTalk, you can manage your payment method in your TalkTalk account. 

Subscribing to NOW via Amazon?

If you're paying through Amazon, head to the Memberships & Subscriptions area of your Amazon account to manage your payments. 

Automatic card updates

Noticed that your new card details have been updated automatically in My Account?  Don’t worry – this is because NOW receives updates from banks to keep our members' payment cards up to date. This allows us to make sure your NOW Membership isn’t interrupted when your card details change. If you'd prefer your card details not to be updated automatically, just let your bank know.

FAQs

What payment methods can I use?

For TV membership, you can pay with: 

• Mastercard 
• Visa 
• American Express (Amex) 
• PayPal. 

For NOW Broadband Membership, you can only pay with Mastercard or Visa. 

Good to know: You can use different payment methods for your TV membership and NOW Broadband Membership. So you can pay for your TV membership using Amex, and your broadband membership with Mastercard or Visa. 

Why can't I pay with my prepaid credit card?

Unfortunately, there are some Visa and Mastercard prepaid cards we don't accept at the moment. If you can't save the details for your prepaid card, please try using a different payment card instead.

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