Make a TV complaint

You can contact us by live chat to make a complaint. Our advisors are available 8am–midnight, 7 days a week.

Alternatively, you can submit your complaint by web form. We'll aim to get back to you within 24 hours.

Or you can write to us at:

NOW Customer Care
Sky Central (2.5)
Grant Way
Isleworth TW7 5QD.

If you’d like to know more about how we'll deal with your complaint, read the NOW Complaints Code of Practice.