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Your first broadband bill and payment dates

<p>We know your first broadband bill can be confusing, so we&#39;ve created this quick guide to make sure there are no surprises on your first bill.</p>
<p> </p>
<h2>When will my first payment be taken?</h2>
<p>Your first monthly membership payment will be taken on the day your NOW Broadband service goes live. This will cover your monthly recurring charges for the month ahead.<br><br>Your regular monthly payment date will be on the same day of the month as your first payment. If your first payment was on the 29th, 30th or 31st, it’ll change to the last day of the month when a shorter month comes around and stay that date for future months.</p>
<p> </p>
<h2>How is my first bill calculated?</h2>
<p>On your first payment date, you&#39;ll pay all your monthly recurring charges for the month ahead:<br><br></p>
<ul><li>Broadband membership plan</li><li>Calls package</li><li>Line rental</li><li>Any phone extras you added to your package.</li></ul>
<p><strong>Help tip: </strong>Check the email we sent you when you joined NOW Broadband to see how much your first bill will be.</p>
<p> </p>
<h2>Will my future broadband bills vary?</h2>
<p>Your bill may vary each month depending on your call usage and any changes you make to your package.<br><br>Your monthly recurring changes will stay the same, unless we let you know any of our prices are changing.</p>
<p> </p>
<h2>Can I change my payment date?</h2>
<p>If you want to change your monthly payment date to a day that suits you better, you’ll need to <a href="https://www.nowtv.com/gb/help/get-in-touch/" target="_self" title="get in touch by phone">get in touch by phone</a>.</p>

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All calls made with your NOW Calls landline are free. Otherwise, calls to 03 numbers cost the same as calls to 01 or 02 numbers, and are usually included in your package. If you don’t have a calls package, charges may apply – check your provider’s tariff guide for details.

How much does it cost to call NOW?

This form is only for TV members. If you’re a broadband member, please email us instead at customerservices@nowtv.com.

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You won't be able to watch the Quilter Nations Series with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the NOW Sports Membership.