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'Oops something went wrong' error message on Xbox

<p>If you get an, &#39;Oops something went wrong' or 'Oops something's not right' (PL-0)&#39; error message on your Xbox One or Series X/S, the best thing to do is exit the app and try again. If that doesn&#39;t work, complete these steps:<br><br></p>
<h2>Step 1: Clear your Xbox cache</h2>
<p>Just hold down the power button when you turn off your console.<br><br></p>
<p> </p>
<h2>Step 2: Delete and re-install the NOW app</h2>
<p>If clearing your cache doesn&#39;t work, you can try deleting and re-installing the NOW app.</p>
<h3>Start by uninstalling the NOW app</h3>
<ul><li>Highlight the NOW app and press the menu button on your Xbox controller</li><li>Select <b>Manage App</b></li><li>Select<b> Uninstall all</b>, and again on the pop-up.</li></ul>
<h3>Next, reinstall it</h3>
<ul><li><b>Either</b> go to <b>Ready to Install</b> on the left-hand menu and select <b>Install All</b>, then select Install on the pop-up</li><li><b>Or</b> just go to the Store on your Xbox dashboard and download the NOW app again.</li></ul>
<p> </p>
<h2>Step 3: Check your locale (location) settings</h2>
<p>Lastly, you&#39;ll need to check your locale settings:</p>
<ol><li>Go to <strong>Settings </strong></li><li>Navigate down to <strong>System</strong></li><li>Select <strong>Language and Locale</strong></li><li>Select <strong>Location</strong></li><li>Confirm that the selected locale is United Kingdom. If it’s not, then please select <b>United Kingdom</b>.</li></ol>

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