Used for A/B testing of AI chatbots, NLP or ADA

Disables the input field on Salesforce Live Agent Chat

Enables work done for Telemundo dual language on NBCU

Allow testing of the feature flag release job for testing purposes

Toggle to validate against business hours for live agent

Toggle to hide bot capability when bot is in progress or on get-in-touch page

Toggle to show homepage accordion open by default

Enables full language code in html lang attribute

Enable the /help/client routes for help pages

Enable loading Google reCAPTCHA tokens on forms

Toggle to segment customers on get in touch page

Toggle to hide sign in widget in get-in-touch

Enable the ability to view webForm for signed out customers

ADOBE_ANALYTICS

ADOBE_AUDIENCE_MANAGER

ADOBE_ICEBERG_TEASER

ADOBE_LAUNCH

BRAZE

OPTIMIZELY

QUALTRICS

SALESFORCE

Account finder

NOW - Account finder

How can we help?

Cancel Subscription

Email us

NOW - Email us

Get in touch

NOW - Get in touch

NOW - Search Results

https://c.la11-core1.sfdc-5pakla.salesforceliveagent.com/content

Billing & payments

Webform

Live Chat

View payments

See your recent and upcoming payments in My Account.

Check your payments

Find an account

Still being charged after you’ve cancelled? Look for old accounts with an active membership.

Find out more

Learn why this might happen and how to ensure you don't incur further charges.

Cancelled but still being charged?

Query about my bill or payment date

<p>Audio description isn’t available for any on demand shows or movies right now due to a technical issue. Our teams are working hard to resolve this issue. Thanks for your patience, and we’re sorry for any inconvenience.</p>

Availability of audio description is currently limited

The legal bit

Work for Us

Privacy & Cookies

Privacy options

Complaints

Accessibility

Terms & Conditions

How to Contact Us

Help

Get Started

Sign In

Watch NOW

Help Centre

My Account

Sign Out

Account

Facebook

Instagram

Youtube

LinkedIn

ChatbotGOLD

PromoBanner

UHD playout with Dolby Atmos is unavailable on Samsung 2025 TV models running on Tizen 9, even with Ultra Boost. A fix is expected by June 2026. Please refer to the supported devices info under 'Smart TVs' below for details of affected model numbers.

UHD is currently unavailable on Samsung 2025 models (Tizen 9)

Notification

SignInBannerGB

Need help fast?

white

We'll check for any faults on your line and put you through to an advisor if there are any issues.

Check your line before you get in touch

All calls made with your NOW Calls landline are free. Otherwise, calls to 03 numbers cost the same as calls to 01 or 02 numbers, and are usually included in your package. If you don’t have a calls package, charges may apply – check your provider’s tariff guide for details.

How much does it cost to call NOW?

This form is only for TV members. If you’re a broadband member, please email us instead at customerservices@nowtv.com.

Hi,, how can we help today?

Search results

Query about my bill or payment date

Still need help?