At NOW, we're committed to ensuring that our products and services are accessible for people with disabilities. With this commitment in mind, NOW is aligning itself with the European Accessibility Act and the Web Content Accessibility Guidelines. To maintain high accessibility standards, we’ll be continuously monitoring and considering any future guidance from regulators and the European Commission as well as any new accessibility standards expected to be published in the near future.
We’ve also established robust internal processes to ensure that accessibility remains a priority when developing products and services. You can find more information on the accessibility features of NOW’s products and services below.
Can I watch NOW with subtitles or closed captions?
Many of our shows and movies now have subtitles available, with more being added every day.
More information: Watching NOW with subtitles (closed captions)
Is Audio Description (AD) available on NOW?
We’re working on making AD available on selected shows and movies on the Cinema Membership and Entertainment Membership. You can watch with AD on selected live channels.
We're planning to increase the number of shows and movies with AD. We’ll let you know on this page when more details are available.
Got a NOW Smart Stick or Box? You can listen to AD on selected apps including Netflix.
Keep in mind: Although AD is available on some apps on the NOW Smart Stick and Box, this feature isn’t supplied by NOW and we can’t guarantee that all shows will have AD available.
Can I watch NOW with sign language?
Yes, selected shows and movies now have ISL (Irish Sign Language) available.
Help with using our website
Pick an option to find out how our website can accommodate you if you have any difficulties with seeing, hearing, movement or reading and spelling.
I have trouble seeing my screen
We've designed our website so that you can change its appearance by adjusting your browser settings. So, for example, you can:
- make the text bigger
- magnify your screen
- make your mouse pointer easier to see
- change colours to make text easier to read
- change fonts to make text clearer.
- turn on settings to make your device read text to you out loud.
To find out how you can change our website to meet your needs, go to My Computer, My Way.
I have trouble hearing
Our site's been designed to support people who have problems hearing sounds on their computer or device. This means you can do things such as:
- Display captions on your smartphone
- Connect your iPhone to your hearing aid
- Turn on settings including visual notifications and Mono Audio on your iPhone
- Display visual notifications on your computer.
To find out how you can change our website to meet your needs, go to My Computer, My Way.
I have trouble using my keyboard or mouse
We've designed our website so that you can still access it if you have difficulty using a keyboard or mouse. For example, you can:
- use keyboard shortcuts to navigate around the web instead of your mouse
- make your mouse easier to use, by slowing it down or making the pointer bigger
- make your keyboard easier to use, by using FilterKeys or StickyKeys
- use voice recognition software on your computer or smartphone.
To find out how you can change our website to meet your needs, go to My Computer, My Way.
I have trouble reading or spelling
If you find reading or spelling difficult, that needn't stop you using our website. It's been built so that by changing your browser settings, you can make it easier to use. For example, you can:
- make text bigger on your computer or device
- magnify your screen to make text easier to read
- change fonts to make text clearer
- hide distracting content on your iPhone or iPad
- turn on settings to make your device read text to you out loud.
To find out how you can change our website to meet your needs, go to My Computer, My Way.
Get in touch
If you have an accessibility query, use the Get in Touch option on this page to contact us by live chat.
NOW - Accessibility Statement
This accessibility statement applies to the websites published under https://www.nowtv.com/ie and the NOW application on various platforms (e.g., mobile devices) provided by Sky Ireland Limited (Registration No. 547787) Fifth Floor, One Burlington Plaza, Burlington Road, Dublin 4.
“NOW” is an independent streaming service by Sky Ireland Limited that provides access to live sports, entertainment, movies, and other Sky content via the internet. The service is available as a flexible monthly rolling or minimum term subscription; or as a consecutive 24-hour or 7-day period (Sports & Sports Extra only), and can be used on various internet-enabled devices such as smart TVs, tablets, smartphones, or laptops. “NOW” offers a user-friendly interface and does not require any additional equipment.
Accessibility of this Platform
Sky Ireland Limited strives to make the websites under https://www.nowtv.com/ie, as well as the NOW app, accessible in accordance with the provisions of the European Union (Accessibility Requirements of Products and Services) Regulations 2023.
Compliance with Requirements
The following accessibility features are available to comply with the applicable accessibility requirements set out in Schedule 1 of the European Union (Accessibility Requirements of Products and Services) Regulations 2023.
Accessibility Features
- NOW’s websites and apps are designed to be compatible with screen readers and other assistive technologies.
- We use clear structures, easy-to-read fonts and sufficient colour contrasts.
- Multimedia content is provided with alternative texts and subtitles.
- Navigation is clear and can also be operated using the keyboard.
- Forms are designed to be accessible and easy to understand.
Creation of this Accessibility Information
This information was last updated on June 27, 2025.