Signal flag set by Optimizely to indicate A/B test decision has been made

Used for A/B testing of AI chatbots, NLP or ADA

Enable A/B testing of the Ada chatbot against Salesforce

Disables the input field on Salesforce Live Agent Chat

Enables AdaBot for signed out users on the get in touch page

Enables redirecting to language specific URLs when mismatch between URL and current language

Enables work done for Telemundo dual language on NBCU

Allow testing of the feature flag release job for testing purposes

Toggle to validate against business hours for live agent

Toggle to show second phase of the new get in touch journey

Enables Help DACH DE environment: for search, gql, and account finder

Toggle to hide bot capability when bot is in progress or on get-in-touch page

Toggle to show homepage accordion open by default

Enables full language code in html lang attribute

Enable the /help/client routes for help pages

Enable loading Google reCAPTCHA tokens on forms

Enables language filter on Elasticsearch queries

Toggle to segment customers on get in touch page

Shows MIAW widget for EU on the get in touch page

Toggle to hide sign in widget in get-in-touch

Enable the ability to view webForm for signed out customers

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NOW - Account finder

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NOW - Troubleshooting

https://c.la11-core1.sfdc-5pakla.salesforceliveagent.com/content

Having trouble launching the NOW app on your Samsung smart TV? We&#39;re aware of a few different problems you might be facing at the moment. The good news is, there&#39;s a solution for all of them... 
 
<h2>I&#39;m getting a white screen when I try to launch the NOW app</h2>
This problem seems to be affecting selected models of Samsung TV. You can get around it by just pressing the Exit button on your Samsung remote to close the app. When you reopen it, the app will launch as normal. 
 
<h2>I&#39;m getting an &#39;expired OTT token&#39; error message</h2>
Reinstalling the NOW app will usually fix this problem. To do this: 
<ol><li>Go to the Apps page on your TV</li><li>Select NOW and hold the remote button down until a window appears</li><li>Select Reinstall.</li></ol>

NOW app not loading on Samsung TV

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As we gradually roll out download capability across the Entertainment & HBO Max Membership over the coming weeks, some HBO Max shows and movies are temporarily unavailable to download. They're still available to stream on demand. We're sorry for any inconvenience.

Downloads are temporarily unavailable for some HBO Max titles

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Sports Mobile Membership will be closing on 20 October. If you're an existing member, we've sent you an email with details specific to your account, so please check your inbox to find out how you'll be affected.

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NOW app not loading on Samsung TV

I'm getting a white screen when I try to launch the NOW app

I'm getting an 'expired OTT token' error message

Hi,, how can we help today?

NOW app not loading on Samsung TV

I'm getting a white screen when I try to launch the NOW app

I'm getting an 'expired OTT token' error message