Hi,, how can we help today?
Why can't I find the show I'm looking for?
Your NOW Entertainment or Entertainment & HBO Max Membership lets you watch loads of shows on demand.
You can watch episodes from some shows on catch up after they’ve been broadcast on our TV channels. For other shows whole seasons are available as box sets, with all episodes in the season available at the same time.
If you can’t find the show you’re looking for, it might be because:
Your show or episode has expired
Catch-up episodes are usually available for at least seven days from the date they were first broadcast.
Box sets are normally available for longer, and expiry dates vary from show to show.
When a show or episode is available for less than 30 days, you’ll see how many days are remaining on the show info page.
Keep in mind: HBO shows that aren't available with an Entertainment Membership will display a padlock symbol if you don't have Entertainment & HBO Max Membership. You'll need to upgrade to be able to watch this content.
Your show or episode isn’t ready yet
If you’re trying to watch a show on catch-up after it’s appeared on one of our TV channels, bear in mind that it can take up to 24 hours for an episode to be added after it was first broadcast.
Your show is on a mid-season break
Some shows have a break for a few weeks, or months, before returning. Keep checking back to see if your show is returning to the schedules.
Your show isn’t available on demand
Unfortunately, rights restrictions mean we can’t offer all shows from our TV channels on demand.
If you can’t find any episodes of a show in catch-up or box sets, then it’s not available on demand.
Something’s not working
If you can see shows but they’re not playing correctly, or you can’t play them at all, this may be a technical issue.
Just search for your issue in the box near the top of this page to find an article to help fix your problem.
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