Help Centre

Pairing your smart remote


The Smart Stick comes with a smart remote.

This type of remote is a bit different from a standard infra-red remote in that it connects over your wireless network. When you first set up your device, a connection is established with your remote – a process called pairing.

Open the battery compartment of your remote control and pop in 2 AAA batteries as shown (they both go the same way up). 

Smart remote batteries


Your remote should now pair automatically with your device.

If it doesn't:

  • Move the remote close to your device to avoid any interference with your Wi-Fi channel
  • Then hold down the small button below the battery compartment for a few seconds.

Hold down the small button below the battery compartment  

You’ll see this screen while your remote pairs:

 

Remote pairing

 

When the green light in the battery compartment flashes, your remote has connected.

Having trouble pairing your remote?

If your remote won't pair, try changing the batteries.


Did you find this helpful?