Frequently asked questions

What is Ultra Boost?

Ultra Boost is an add-on to your Membership that enhances your viewing experience. With Ultra Boost you can stream 4K Ultra HD*, with Dolby Atmos audio and on 3 devices at once.

You'll need a minimum internet speed of 30Mpbs to utilise Ultra Boost. *Features available on selected content and devices only. Ultra Boost does not remove ads from live sports and channels.

What is Boost?

Boost is an add-on to your Membership that enhances your viewing experience. With Boost you can stream in Full HD* (1080p), with Dolby Digital 5.1 audio and on 2 devices at once.

You'll need a minimum internet speed of 12Mpbs to utilise Boost. *Features available on selected content and devices only. Boost does not remove ads from live sports and channels.

What is 4K Ultra HD?

4K displays come with 3840 x 2160 pixel resolution (4K UHDTV), which is exactly four times the pixel count of full HD displays (1920 x 1080 pixels). Available on selected devices only.

Will it work on my device?

There are device limitations with Boost and Ultra Boost, and we are working on making it fully compatible across more devices. View full device compatibility list.

How many devices can I stream on at once?

Standard: 1 device
Boost: 2 devices at once
Ultra Boost: 3 devices at once

How much will it cost after the trial period?

Boost will cost £6 per month and Ultra Boost will cost £9 per month after your 1-month free trial period. This is an additional cost to your selected Membership, and you can cancel anytime.