NOW Broadband is the latest no contract offering from NOW TV. Get totally unlimited reliable broadband and calls, with no contract options or our 12 month saver plan.

Dine Club membership is available to all new NOW Broadband customers who purchase between 25/09/2020 and 08/10/2020. 18+. UK Only. An active NOW broadband service is required to redeem your Dine annual membership voucher code. Your voucher code to redeem your free annual membership and full details of how to redeem it will be sent to you 2 weeks after confirmation of your Broadband order, via email to the email address used to sign up to NOW Broadband. The voucher code is only valid for use via www.dineclub.co.uk/register-card. Voucher must be redeemed by 29/10/2020. The voucher is valid for one single use only. The voucher cannot be sold, combined with other vouchers, promotions or cashback activities. The voucher is not refundable, it cannot be exchanged for cash or other goods and services. Voucher code provided by Dine and subject to their terms and conditions. For any issues with your code, please contact Dine directly. Dine Terms of Membership apply.

What is Dine?

As a Dine member you can save money on your bill, every time you eat out, 7 days a week!
Dine gives members savings at thousands of quality restaurants nationwide! From quality, handpicked local favourites to big brand names like Bella Italia and Café Rouge. Each restaurant will offer either 25% off the total bill including drinks, 50% off all food or 241 on main courses.
Once you’ve registered you can search nearby restaurants on the website or app and then simply show your digital membership card when you dine out!

As well as great dining discounts, you can save even more with the whole family on days out and experiences.

• Save up to 50% every time you show your Dine card, 7 days a week.
• Thousands of handpicked, quality, local independent restaurants as well as big names such as Café Rouge, Bella Italia and Loch Fyne.
• Save money on family days out with Dine Attractions and Cinema as well as tickets to your favourite shows with Dine Tickets.
• Exclusive access to discounts on the finest foodie days out, from cocktail making classes to afternoon tea.

With NOW Broadband, you are in charge. Choose the broadband speed you want, how long you want it for and then what call package suits you. Easy as that!

NOW Broadband customers.

Broadband Buddy allows you to control what websites your family can access and when, on all devices connected to broadband. It also helps protect against phishing websites that try to collect your private information, and malware-infected websites that can damage your computer and other devices.

If you want to find out more about the NOW Broadband Buddy, click here.

Moving home with NOW TV is easy. We’ll get your broadband and phone set up at your new address in no time.

Take us with you in a few easy steps:

All you have to do is get in touch by phone or Live Chat and tell us the address you’re moving to.

We’ll let you know if your current broadband plan is available there. Or if you want to change your plan, we can sort that out too.

We’ll also tell you if you need an engineer to visit your new home to set up your broadband.

Keep in mind: We can only provide NOW Broadband plans that are supported by the telephone exchange at your new address. We’ll check this for you when arranging your move.

How do I switch to NOW broadband from my current provider?

Switching to NOW Broadband couldn’t be easier. Just choose your broadband and calls, we’ll let you know if you can get it in your area. We do all the heavy lifting by taking care of the switch from your current provider. So you can sit back and relax.

Do I need an engineer visit?

This depends on whether you have an existing phone line. If you don’t, we’ll book an engineer visit for you within a few weeks of your NOW broadband order. If you need an engineer visit to install a phone line, we’ll book one for you when you order NOW broadband. The waiting time depends on when an engineer’s available, but it’s usually within a couple of weeks. If you already have a phone line, there’s no need for an engineer visit. We’ll switch your broadband automatically. This will happen within two weeks of your order.

If you want to find out more about moving home with your broadband, click here.

If you want to keep your current phone number, choose ‘Yes, keep my current number’ when you confirm your broadband order, and we’ll do our best to have it transferred over. If it’s not possible to keep your phone number, we’ll let you know. You can also forward your emails from your old broadband address to your new address, and transfer across your email contacts.

Please note: Emails can only be redirected from accounts that support POP access. Check with your current provider to find out if you can keep your existing email account.

There are two different types of broadband speed:

Speed of the connection to your Hub, also known as your access line speed. If you have Brilliant Broadband, this is the maximum speed between your local telephone exchange and your Hub. This speed depends on how far away you live from the exchange.

If you have Fibre Broadband, distance to the exchange isn’t important. However, the distance from your home to your local street cabinet (usually green) can affect your connection speed.

Speed on your devices:

Also known as your throughput speed. This will be lower than the speed into your Hub, as it’s affected by factors such as the layout of your home, whether you’re using a Wi-Fi connection and the number of devices connected to your network. You can find more information about the technical terms used when talking about broadband in our glossary of broadband speed terms.

Fluctuating broadband speeds in your first ten days:

To give you a reliable broadband connection from day one, we’ll make sure it has a good combination of speed and stability to start off with. We’ll then test and reconfigure your line to provide you with the best performance. This process can take up to ten days. During these first ten days you might notice some fluctuations in your speed, and your connection might be intermittent at times. This is normal. The important thing is to keep your NOW TV Hub Two switched on 24/7 during this time. We can then get the information we need about your line, and select the best settings for your connection.

If you sign up for our no contract option you can cancel anytime without any penalties.

From February 2020, we’re making the standard price of our broadband packages cheaper. We’re also making monthly bills simpler for NOW Broadband customers by including the cost of line rental in the broadband package payment.

Need more information? Click here