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Broadband & calls

How does Broadband Buddy help keep my kids safe online?

NOW Broadband Buddy is available free for all NOW Broadband Members, and gives you: 
<ul><li>Control over which websites your family can access and when, on all devices connected to broadband.</li><li>Protection from phishing websites that try to collect your private information.</li><li>Security against malware-infected websites that can damage your computer and other devices.</li></ul>
 You can view or change your Broadband Buddy settings at any time in <a href="https://www.nowtv.com/broadband-buddy/settings" title="Broadband Buddy settings" target="_blank">My Account</a>.
 
<table border="0" style="width: 100%;"><tbody><tr><td colspan="1" rowspan="1" src="https://nowtv--c.eu5.content.force.com/servlet/servlet.ImageServer?id=01524000003Bvcs&amp;oid=00DG0000000BmYO&amp;lastMod=1490268058000" style="width: 35%;"><img alt="Internet Matters logo" src="https://pixel.disco.nowtv.com/pcms/1e61bfd6-cb7d-11ef-b705-f3c3ad393bb9/AGG_SOURCE?proposition=NOWOTT&amp;language=en-GB&amp;versionId=54e69e75-b31d-5748-b0fb-a81bd8f64173"></img></td><td colspan="1" rowspan="1" style="width: 5%;"></td><td colspan="1" rowspan="1" style="width: 60%;">NOW is a supporter of Internet Matters, a not-for-profit organisation that has a simple purpose – to help keep children safe in the digital world.</td></tr></tbody></table>
 
<h2>FAQs</h2>
<details class="mce-accordion">
<summary>How does Broadband Buddy help keep my family safe online?</summary>
Key features include: 
<ul><li>Three age rating settings for website access: - PG: Suitable for everyone - 13: Suitable for teens and older - 18: Suitable for adults only</li><li>Custom settings that let you block or allow specific websites or website categories.</li><li>Grown-up browsing time – automatically switch the 18 age rating on and off at a specific time each day.</li><li>Protection against malware-infected websites, containing viruses that can infect your device.</li><li>Protection against phishing websites that attempt to collect private information without your permission.</li></ul>
 More info: <a href="https://www.nowtv.com/gb/help/article/set-up-and-manage-broadband-buddy" target="_self">How do I set up and manage NOW Broadband Buddy?</a>  
</details>
<details class="mce-accordion">
<summary>How do I get Broadband Buddy?</summary>
Broadband Buddy is available to all NOW Broadband Members at no extra cost. It&#39;s not available with any other broadband providers, and you won’t be protected by Broadband Buddy if you change to another provider. 
</details>
<details class="mce-accordion">
<summary>What devices can I use with Broadband Buddy?</summary>
Broadband Buddy works with any device that’s connected to your broadband network, including smartphones, laptops, computers, tablets and games consoles. 
Keep in mind: Broadband Buddy won’t work if you’re browsing with a mobile broadband connection, such as 3G or 4G. </details>
<details class="mce-accordion">
<summary>How is Broadband Buddy different from other parental controls software?</summary>
Broadband Buddy allows you to quickly and easily set the level of online protection you want for your family on all devices connected to your broadband network. This means you don’t need to change the settings on your devices individually.
<h3>Do I still need antivirus software?</h3>
Yes. Broadband Buddy is not a replacement for your existing antivirus software. We recommend using Broadband Buddy alongside antivirus software to make sure your broadband is fully secure. 
</details>
<details class="mce-accordion">
<summary>What do Internet Matters do?</summary>
Internet Matters offer parents the best advice available on tackling online safety issues. Supported by leading child online safety experts, they&#39;re passionate about keeping your children safe online. Internet Matters are there to help you make the right decisions for you and your family. Whether you’re looking for information for the first time, or just want to keep up with the latest guidance, their website has everything you need to help make your children’s online life fulfilling, fun and above all, safe. Head to <a href="http://www.internetmatters.org" target="_blank">www.internetmatters.org</a> for more info. 
</details>

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All calls made with your NOW Calls landline are free. Otherwise, calls to 03 numbers cost the same as calls to 01 or 02 numbers, and are usually included in your package. If you don’t have a calls package, charges may apply – check your provider’s tariff guide for details.

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You won't be able to watch The Ashes Test matches with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the Sports Membership in the UK.

Can I watch The Ashes with NOW?

You won't be able to watch the Quilter Nations Series with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the NOW Sports Membership.