Set up your black NOW Box

Our step-by-step guide will have you watching brilliant entertainment on your NOW Box in no time.

Black NOW Box   

Check you've got all of this before you start:

You should have the following:

  • Remote control
  • 2 x AAA batteries
  • NOW Box
  • HDMI cable
  • Power supply unit with mains plug.

You’ll also need:

  • A broadband connection
  • A TV with an HDMI port
  • A smartphone or computer at the ready.


Step 1:

First, use the HDMI cable provided to connect your NOW Box to your television.

Diagram showing Box connecting to TV with an HDMI cable     

 

Step 2:

Next, connect the power adaptor to the NOW Box. Plug it into a socket and the box will switch itself on.


Step 3:

Get your remote ready. Just pop in the batteries that we supplied. You’ll need to use the remote control to finish setting up your Box.

Diagram showing how to insert batteries into your remote    

 

Step 4:

Almost there. You’ll need to connect to an internet network before you can start streaming.

Using your TV remote, go to your main menu and switch to the HDMI input or source option.


Step 5:

Making sure you have your Wi-Fi username and password ready (if needed), follow the onscreen instructions to connect to your Wi-Fi network.

Or, if it's positioned close enough, you could hook your NOW Box up to a router or modem instead using an Ethernet cable for a wired connection. (This could help avoid any problems with buffering if you have a slow Wi-Fi connection.)

Diagram showing option to connect Box to router with ethernet cable    

Step 6:

Scroll down to read the terms and conditions, then hit Accept.

Now grab your smartphone or computer and follow the instructions on your TV screen to sign in to your NOW account, or create an account if you're new to NOW.

Wait a few moments while your apps update, then open the NOW app and away you go!

FAQs

What's on the NOW Box?

As well as all of this:

  • Top pay TV channels, awesome kids' channels, over 300 box sets and 1000s of kids’ episodes with an Entertainment Membership
  • Over 1000 movies and all the Sky Cinema channels with our Cinema Membership
  • The biggest live matches and sporting events with a Sports or Sports Extra Membership
  • Binge-worthy reality TV box sets and loads of shows the same day as the U.S. with a Hayu Membership.

There are loads of extra apps you can get on your NOW Box, too, including...

Some of the apps on the NOW Box, including Netflix, YouTube, Disney+ and Spotify  

See all the apps available on the NOW Box

I'm having problems with my NOW Box

Help is at hand!

Check out our tips if you’re having issues with slow loading or buffering, or if you need troubleshooting steps for any other problems with your Box.

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