Picture or sound quality not what it should be? Or are you experiencing buffering when trying to watch NOW? We’ll point you to the best fixes for whatever problem you’re having.
Streaming or slow loading issues
An app that takes a while to load, or keeps pausing video to load more content, is likely to be affected by buffering. Follow the steps in Apple TV playback issues.
Check if the playback issue is caused by the app or TV
To do this, try playing a video on a different app. If the other app plays smoothly, then your NOW app is at fault. However, if the problem continues, then the issue is with your Apple TV.
Find out how to fix playback issues on NOW
Poor video quality or audio issues
If your screen’s blank, your picture is blurry or distorted, or you’re having problems with colour or sound, the following article might help: