Learn more on accessing NOW on a specific device here.
Can I see subtitles on NOW? Yes, you can get subtitles on selected devices on selected movies and shows, find out more here.
Can I save movies or shows to watch for later? Yes – just select Add to My TV to add a show to your Watchlist, where you can find it to watch later.
Can I download shows to watch offline? You can download shows from our Cinema, Entertainment and hayu Month Membership onto your iOS or Android device to watch offline. You can't currently download shows on Sports Membership.
Can I stop younger viewers from watching age-rated movies and shows? Yes, you can. Just turn on your Parental PIN and choose what age rating you want it to apply to.
Can I stop others buying a NOW Membership using my saved card? If you want friends or family to use your NOW account without being able to buy a membership or any other products using your saved card details, make sure your Payment PIN is turned on.
We don’t want to see you leave, but if you have to, we’ve made it easy for you to cancel your Membership and come back to us whenever you want.
I want to cancel a Cinema, Entertainment, hayu, Boost or Sports Month Membership
Step 1: Select My Account and then My Membership. You might need to enter your username and password. Step 2: Select Cancel next to the Membership you don’t want any more and follow the onscreen steps. Step 3: Once your Membership is cancelled, you’ll see the confirmation message below, and get a confirmation email within three hours. You’ll be able to keep watching until the date your next payment is due.
I want to cancel a Sports Day Membership
You can only cancel a Day Membership that has been bought in the last 14 days and not activated. To cancel a Day Membership you’ll need to contact us, and speak to one of our advisors.
If you’re an Apple TV customer without a NOW account, you’ll need to go to Apple to cancel your Sports Membership.
I want to cancel more than one Membership or account
If you have any other Membership on your account you’ll need to cancel each of them individually. If you have more than one NOW account, you’ll need to sign in to each account to cancel any Membership you no longer want to use.
I want to cancel NOW Broadband
If you want to find out more about cancelling your NOW Broadband, click here.
Full HD: Watch all 11 Sky Sports channels, plus selected shows and movies, in 1080p video quality instead of the usual 720. Enjoy smoother sporting action on Sky Sports at 50 frames per second (except on Xbox One and LG TV).
Surround Sound: Got a surround sound speaker system or soundbar? Feel all the drama with Dolby Digital 5.1.
3 devices: Stream on 3 devices at once instead of 1 – on your big screen or mobile device.
Ad-free: Enjoy an ad-free experience. Ad-free excludes live channels and trailers promoting NOW content. Boost features available on selected content and devices only. See here for more details.
Boost requires internet speeds of 12Mbps or more to stream in 1080p
Available on selected content and devices. See here for more information.