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Broadband & calls

Managing my NOW Broadband payments

Your broadband membership payments are taken once a month. In <a href="https://www.nowtv.com/gb/account/broadband/payments" target="_blank" title="My Account">My Account</a> you&#39;ll see: 
<ul><li>Upcoming payments – all regular monthly payments due in the next 30 days.</li><li>Recent payments – all payments made so far in the current calendar month.</li><li>Previous payments – all payments from the previous 12 months.</li></ul>
 Need to know anything else about your NOW Broadband payments? Pick an article below to find out more: 
<ul><li><a href="https://www.nowtv.com/gb/help/article/understanding-broadband-calls-bills" target="_self" title="Understanding my broadband bills">Understanding my broadband bills</a></li><li><a href="https://www.nowtv.com/gb/help/article/my-first-broadband-bill-and-payment-dates" target="_self" title="My first broadband bill and payment dates">My first broadband bill and payment dates</a></li><li><a href="https://www.nowtv.com/gb/help/article/manage-broadband-payment-details" target="_self" title="Managing my payment details">Managing my payment details</a></li><li><a href="https://www.nowtv.com/gb/help/article/common-broadband-payment-issues" target="_self" title="Common issues with broadband payments">Common issues with broadband payments</a></li><li><a href="https://www.nowtv.com/gb/help/article/my-final-broadband-bill" target="_self" title="My final broadband bill">My final broadband bill</a></li></ul>

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We'll check for any faults on your line and put you through to an advisor if there are any issues.

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All calls made with your NOW Calls landline are free. Otherwise, calls to 03 numbers cost the same as calls to 01 or 02 numbers, and are usually included in your package. If you don’t have a calls package, charges may apply – check your provider’s tariff guide for details.

How much does it cost to call NOW?

This form is only for TV members. If you’re a broadband member, please email us instead at customerservices@nowtv.com.

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You won't be able to watch The Ashes Test matches with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the Sports Membership in the UK.

Can I watch The Ashes with NOW?

You won't be able to watch the Quilter Nations Series with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the NOW Sports Membership.