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All about NOW

All about your NOW Smart Stick

<img src="https://pixel.disco.nowtv.com/pcms/35c85b4e-f044-11ef-b5a9-b739d81b29b3/AGG_SOURCE?proposition=NOWOTT&amp;language=en-GB&amp;versionId=c371ee9b-ad4c-50e3-88ba-d63ceed9731e" alt="NOW Smart Stick with HD &amp; Voice Search" title="NOW Smart Stick with HD &amp; Voice Search" width="710" height="340"></img>
The NOW Smart Stick With HD &amp; Voice Search is a handy, portable device that plugs straight into the HDMI port of your TV, and lets you stream NOW on your big screen. With a NOW Smart Stick you can: 
<ul><li>Watch NOW on your big screen, and <a href="https://www.nowtv.com/gb/help/article/using-voice-commands" target="_blank">use voice search</a> to find movies, show, actors, directors and more</li><li>Access loads of extra apps like Disney+ and YouTube</li><li>Connect to hotel Wi-Fi to watch your favourite TV on your travels</li><li>See what&#39;s on now and next on all the live TV channels at the touch of a button.</li></ul>
 
<h2>FAQs</h2>
<details class="mce-accordion">
<summary>What else do I need to use the NOW Smart Stick?</summary>
To use your Smart Stick, you’ll need: 
<ul><li>A TV with an HDMI port (it doesn’t need to be a smart TV)</li><li>A Wi-Fi connection</li><li>A NOW account</li><li>NOW remote (supplied with your Smart Stick)</li><li>Power cable and adaptor (supplied with your Smart Stick). </li></ul>
</details>
<details class="mce-accordion">
<summary>What apps can I get on the NOW Smart Stick?</summary>
Your Smart Stick comes with a bunch of apps already pre-installed, with loads more you can download in seconds. <a href="https://www.nowtv.com/gb/help/article/what-apps-are-available" target="_blank">See what apps are available on the Smart Stick</a> 
</details>
<details class="mce-accordion">
<summary>Can I watch extra live streams with my Sports Membership?</summary>
Got a Smart Stick and a Sports Day or Month Membership? You can access extra channels on selected sports events with Sky Sports+ streams, including additional EFL matches and F1 Race Control. When a stream is available, you&#39;ll find it on the relevant sports page in the NOW app - for example, rugby streams will be on the Rugby page. Don&#39;t worry if you can&#39;t see any streams right now – they&#39;ll appear automatically by the time the event starts. 
</details>
<details class="mce-accordion">
<summary>How does hotel connect work?</summary>
Hotel connect lets you set up your Smart Stick in locations where you need to sign in to the Wi-Fi network through a web browser, like a hotel room or student halls. <a href="https://www.nowtv.com/gb/help/article/watch-abroad" target="_blank">You can no longer watch NOW when travelling in EU countries</a> so you can only use hotel connect throughout the UK. Going abroad? Don&#39;t worry – you can still download shows and movies to your device before you travel, and watch offline outside the UK. <a href="https://www.nowtv.com/gb/help/article/download-shows-or-movies-to-watch-offline" target="_blank">Find out more</a> More info: <a href="https://www.nowtv.com/gb/help/article/use-now-device-in-hotel-or-student-accommodation" target="_self" title="Can I use my Smart Stick in my hotel or student accommodation?">Can I use my Smart Stick in my hotel or student accommodation?</a> 
</details>
<details class="mce-accordion">
<summary>Do I need a TV aerial to use the NOW Smart Stick?</summary>
You don&#39;t need an aerial to access your NOW Membership or any of the apps on the NOW Smart Stick. 
</details>
<details class="mce-accordion">
<summary>Do I need a NOW account?</summary>
Yes, you’ll need a NOW account to set up your Smart Stick. Ready to join NOW and set up your account? simply <a href="https://www.nowtv.com/membership" target="_blank" title="choose your membership">choose your membership</a> to get started. 
</details>
<details class="mce-accordion">
<summary>Can I pause or rewind the live TV channels on my NOW Smart Stick?</summary>
Yes, you can pause and rewind the live sports channels and Sky Sports+ streams for up to 2 hours on your NOW Smart Stick. You can also pause and rewind live entertainment and cinema channels for up to 30 minutes. 
</details>
<details class="mce-accordion">
<summary>Can I use more than one NOW Smart Stick with my account?</summary>
Yes – you can use as many as you like. Just remember that you can only watch NOW on 1 device at a time (or up to 3 devices if you have Boost or Ultra Boost). More info: <a href="https://www.nowtv.com/gb/help/article/managing-my-devices" target="_self" title="Managing devices">Managing my devices</a> 
</details>
<details class="mce-accordion">
<summary>Can I keep my Smart Stick if I cancel my membership?</summary>
Yes, you can still keep your Smart Stick if you cancel your membership. However, you won&#39;t be able to watch any movies, TV shows or live sport with the NOW app. More info: <a href="https://www.nowtv.com/gb/help/article/do-i-need-active-membership-to-use-now-box-stick" target="_self" title="Do I need an active membership to use my NOW Box or Smart Stick?">Do I need an active membership to use my NOW Box or Smart Stick?</a> 
</details>
<details class="mce-accordion">
<summary>Can I store files on my NOW Smart Stick?</summary>
No, the NOW Smart Stick can only be used for the NOW app and other apps available in the App Store. 
</details>

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All calls made with your NOW Calls landline are free. Otherwise, calls to 03 numbers cost the same as calls to 01 or 02 numbers, and are usually included in your package. If you don’t have a calls package, charges may apply – check your provider’s tariff guide for details.

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This form is only for TV members. If you’re a broadband member, please email us instead at customerservices@nowtv.com.

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You won't be able to watch The Ashes Test matches with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the Sports Membership in the UK.

Can I watch The Ashes with NOW?

You won't be able to watch the Quilter Nations Series with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the NOW Sports Membership.