Help Centre

Change your payment method or billing address


Need to update your card details or billing address, or want to switch to pay via your PayPal account?


No problem – you can sort that out online in My Account.

Got a new payment card?

Update your card details or switch to PayPal in My Account.

Update payment details 



Once you've confirmed your details, all future payments will be billed to your new payment method. 

Paying for your membership through Vodafone?

To update your payment method, log in to My Vodafone

Subscribing to NOW via Apple?

Do you pay for your NOW Membership via Apple? You can manage your payment methods in your Apple account

Subscribing to NOW via Amazon?

If you're paying through Amazon, head to the Memberships & Subscriptions area of your Amazon account to manage your payments. 

Automatic card updates

Noticed that your new card details have been updated automatically in My Account?  Don’t worry – this is because NOW receives updates from banks to keep our members' payment cards up to date. This allows us to make sure your NOW Membership isn’t interrupted when your card details change. If you'd prefer your card details not to be updated automatically, just let your bank know.


FAQs

What payment methods can I use?

You can pay with:


  • Mastercard 
  • Visa 
  • PayPal. 




Why can't I pay with my prepaid credit card?

Unfortunately, there are some Visa and Mastercard prepaid cards we don't accept at the moment. If you can't save the details for your prepaid card, please try using a different payment card instead.


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