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View your payment history and upcoming payments
You can view your recent and upcoming NOW payments in My Account by heading to Membership & Payment and selecting View payment history. If your membership is billed through one of our partners, such as Amazon or Vodafone, you'll need to manage your payments directly through them using the information below.
Applies to:
- Members billed directly by NOW
- Members billed through Amazon or Vodafone
Before you start
You'll need to sign in to the NOW account linked to the membership you're trying to view.
Where should I check my payment history?
The place you'll see your payment history depends on how you pay for NOW. Choose the option that applies to you below:
- NOW direct billing: Head to Membership & Payment and View payment history
- Amazon: Head to the Memberships & Subscriptions area of your Amazon account.
- Vodafone: Check your payments in your Vodafone account.
When will my first payment be taken after a free trial?
Your first payment will be taken at the end of your free trial, unless you cancel before then.
To check when your first payment is due, head to the Membership & Payment area of My Account.
I can't find the membership I'm paying for
This could be because you have more than one NOW account.
You can use our Account Finder to check for NOW accounts you might've forgotten about. You’ll need:
- Your name
- The last 4 digits of your payment card
Keep in mind: If you signed up for a minimum term with one of our Monthly Saver subscriptions and cancelled during the minimum term period, your cancellation won’t take effect until your plan ends.
FAQs
Why can't I see a payment in my history?
Make sure you're signed in to the correct NOW account. If you have more than one account, use Account Finder to check for any memberships linked to your payment details.
Good to know: You can view up to 12 months of your payment history in My Account.
Why do I have different payment dates for memberships I started on the same day?
We usually take your first payment when you sign up, or when your free trial ends, and then on the same date in each month that follows.
However, if you have more than one membership, your payments for each membership may sometimes be on different days to help payments process correctly.
If this happens, we always make sure that your payment date comes after the day of the month of your first payment. So you’ll get more days for the price of your monthly membership, not fewer.
Why is my payment amount different this month?
Your payment amount may vary if you've recently changed a membership, started a new membership, or received a refund or credit.
Check your payment history in Membership & Payment to see your recent charges, refunds and payment dates.
Last updated by a NOW content editor on 29/09/2026
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