Subtitles (also called closed captions on NOW) are available with selected on-demand shows and movies on the Cinema Membership and Entertainment Membership.
You can watch with subtitles on many live channels across the Cinema, Entertainment, Sports and Sports Extra Membership options too.
Good to know: Subtitles are provided either by Sky or a third party (this could be another broadcaster, channel or app), depending on the channel you’re watching. If a show or movie doesn’t have subtitles, it means they haven't been created by the broadcaster responsible for creating and uploading them.
What shows and movies have closed captions?
Keep in mind: Subtitles are not available on ads and trailers.
| Subtitles available on selected on-demand shows or movies? | Subtitles available on selected shows or movies on live channels? | |
| Cinema Membership | ✔ | ✔ |
| Entertainment Membership | ✔ | ✔ (All channels except Sky History and Sky Max) |
| Sports Membership | ✘ | ✔ (All channels except Sky Sports Racing) |
| Sports Extra Membership | N/A | ✔ |
| Hayu Membership | ✘ | N/A |
You can also view subtitles on apps on NOW devices, including Netflix and YouTube.
We know subtitles are an important part of the TV experience for many of our members, and we’re planning to increase the number of shows and movies on NOW with subtitles. We’ll let you know on this page when more details are available.
How do I turn on subtitles?
Subtitles can be turned on or off by selecting the speech bubble symbol next to the player controls.
| Device | How to turn on subtitles |
|---|---|
| Now Smart Stick, NOW Box | Press the star (*) button on your NOW remote. |
| Apple TV | Select the speech bubble symbol using either your TV remote or console. |
| Amazon Fire TV, Fire TV Edition | |
| Amazon Fire TV Stick, Fire TV Cube | |
| Samsung TV | |
| LG TV | |
| Sony TV | |
| Roku TV | |
| PS4, PS5 | |
| Xbox One, Xbox Series X/S | |
| PC and Mac | Click the speech bubble symbol in the bottom left hand corner of the screen. |
| iOS/Android | Tap the speech bubble symbol in the top right hand corner of the screen. |
Can I turn on subtitles for all available movies and shows?
Some devices have a setting to turn on closed captions automatically whenever they’re available.
On a NOW Smart Stick or NOW Box:
- Go to your homescreen and select Settings from the main menu.
- Select Subtitles, and then select On.
- You’ll see a tick to indicate subtitles are now turned on for all available movies and shows.
You can also turn on subtitles for all available shows on the devices below. Just look for the Subtitles setting on the main menu:
- PS4, PS5
- Xbox One, Xbox Series X/S
- LG TV
- Samsung TV
FAQs
Which devices are closed captions available on?
Subtitles for on-demand shows and movies, and live channels, are available on all supported devices.
Keep in mind: On some devices, you might need to update to the latest software version in order to watch with subtitles.
How do I manage closed captions on my iPhone or iPad?
You can find more information about subtitles and captions on your iPhone or iPad on the Apple support site. Just follow the steps in the articles below:
Why can't I get closed captions on my iOS or Android device?
If you can't see the option to turn on subtitles on your iOS or android device, you might need to update to the latest version of the NOW app first.
What other services are available for members with hearing loss?
You can also use BSL to contact the emergency services via 999 BSL, a dedicated app and website.