Used for A/B testing of AI chatbots, NLP or ADA

Disables the input field on Salesforce Live Agent Chat

Allow testing of the feature flag release job for testing purposes

Toggle to validate against business hours for live agent

Toggle to hide bot capability when bot is in progress or on get-in-touch page

Enable the /help/client routes for help pages

Toggle to segment customers on get in touch page

Toggle to hide sign in widget in get-in-touch

Enable the ability to view webForm for signed out customers

ADOBE_ANALYTICS

ADOBE_AUDIENCE_MANAGER

ADOBE_ICEBERG_TEASER

ADOBE_LAUNCH

BRAZE

OPTIMIZELY

QUALTRICS

SALESFORCE

Account finder

NOW - Account finder

How can we help?

Cancel Subscription

Email us

NOW - Email us

Get in touch

NOW - Get in touch

NOW - Search Results

https://c.la11-core1.sfdc-5pakla.salesforceliveagent.com/content

All about NOW

Get NOW on your device

From mobile phones to games consoles and smart TVs, you&#39;ll find NOW on a <a href="https://www.nowtv.com/gb/help/article/what-devices-can-i-use-to-watch-now" target="_self" title="supported devices">huge range of devices</a>. This guide will help you set up NOW on any of the devices we support.
 
<h2>Step 1: Are you a NOW Member?</h2>
If you don&#39;t have one already, you can <a href="https://www.nowtv.com/membership" target="_blank" title="choose a membership">choose a membership here</a>.
 
<h2>Step 2: Check your minimum download speed</h2>
You&#39;ll need at least: 
<ul><li>Broadband — 2.5Mbps</li><li>3G or 4G — 180Kbps.</li></ul>
 
<h2>Step 3: Choose how you want to watch:</h2>
<details class="mce-accordion">
<summary>Amazon devices</summary>
If you&#39;re already a NOW Member, you can simply download the NOW app to your Amazon Fire tablet or TV device, sign in and start watching. Not a member yet? In the app, you also have the option to join NOW via Amazon and pay for your membership using Amazon 1-Click. <a href="https://www.nowtv.com/gb/help/article/watching-now-on-amazon-devices" title="watching NOW on your Amazon device" target="_self">Find out more about watching NOW on your Amazon device</a> 
</details>
<details class="mce-accordion">
<summary>Android mobiles and tablets</summary>
To watch NOW on your Android device:
 
<ol><li>Go to Google Play (or AppGallery on some Huawei devices), search for the NOW app and download it 2.    Already a NOW Member? Simply open the app and sign in with your NOW email and password. Be sure to enter your password carefully, as it’s case sensitive. 3.    Not a NOW Member yet? <a href="https://www.nowtv.com/membership" title="join in" target="_blank">Head here to join in</a>.</li></ol>
 Help tip: You won&#39;t be able to watch on rooted Android devices or devices running CyanogenMod. Using a OnePlus 8 or 8T Android device? You might just need to deactivate the Vibrant Colour feature. Just head to Settings, select Display and Vibrant Colour Display, and set it to Off. If you&#39;re seeing an error message on your OnePlus device saying, Viewing Stopped. Something&#39;s gone wrong. If the problem persists, contact Online Support team. PLAYBACK_CODEC_DECODING_ERROR, turning off Vibrant Colour and restarting the NOW app should fix it. 
</details>
<details class="mce-accordion">
<summary>Android TV</summary>
Simply sign in to the NOW app on your Android TV with your email and password to start watching. For more info and a list of compatible Android TV brands, see <a href="https://www.nowtv.com/gb/help/article/android-tv" title="Watching NOW on Android TV" target="_self">Watching NOW on an Android TV</a>. 
</details>
<details class="mce-accordion">
<summary>Apple TV</summary>
Got Apple TV 4th generation or later? You should have the NOW app pre-installed. You might just need to head to your Apple TV App Store to download the newest version. Then, if you&#39;re already a NOW Member, you can simply sign in with your existing account details and start watching. Not a member yet? No problem – it's easy to join in via the NOW app. Just open the app, pick something you want to watch and follow the steps to join with that membership. Your monthly subscription will be billed by Apple. <a href="https://www.nowtv.com/gb/help/article/watching-now-on-apple-tv" title="watching on Apple TV" target="_self">Find out more about watching on Apple TV</a> 
</details>
<details class="mce-accordion">
<summary>Chromecast</summary>
For steps on getting NOW on your Chromecast device, check out our article on <a href="https://www.nowtv.com/gb/help/article/how-to-set-up-chromecast" target="_blank" style="font-size: 14px;">how to set up Chromecast</a>. 
</details>
<details class="mce-accordion">
<summary>Hisense TV</summary>
NOW is available on selected Hisense TVs with the VIDAA 6.0 or later operating system. If your model is supported, you’ll find the NOW app in the VIDAA Home Launcher. To start watching: 1.	Open the app and sign in if you&#39;re already a member.2.	New to NOW? It&#39;s easy to join via your Hisense TV. Open the app, pick something you want to watch and follow the onscreen prompts to sign up. You&#39;ll just need to enter your personal details, choose a password and enter your payment details.3.	You&#39;re all set! Simply sign in with your new account details and find a movie, TV show or sporting event to enjoy. 
</details>
<details class="mce-accordion">
<summary>iOS</summary>
You&#39;ll need our app to watch NOW on your iPhone, iPad or iPod Touch. Just go to the App Store, search for the NOW app and download it. Already a NOW Member?  To start streaming, simply open the app and sign in with your NOW email and password. Be sure to enter your password carefully, as it’s case sensitive. Not a NOW Member yet? No problem – you can join via the NOW app, and your monthly subscription will be billed by Apple. Using Airplay to cast to your TV You can use your iPhone or iPad to cast NOW to Apple TV or an AirPlay 2-compatible smart TV. <a href="https://www.nowtv.com/gb/help/article/using-airplay-with-now" target="_blank">Find out more about using AirPlay with NOW</a> 
</details>
<details class="mce-accordion">
<summary>LG smart TV</summary>
First, connect your TV to the web. (If you have a wired network, connect your Ethernet cable before you begin.) 1.    Click on the Smart, Menu or Settings button, depending on your remote control. 2.    Select Network – this is shown as a globe with a plane flying around it. 3.    Go to Network Connection, followed by Start Connection. This picks up any nearby networks. 4.    Select your network when it appears, and enter the password if you have one. Once you see the Network is connected message, you’re all set. Your LG device comes with the NOW app installed, so you won&#39;t need to download it. Just check out the premium section and our app will be the first one you&#39;ll see. Already a NOW Member? Simply open the app and sign in with your NOW email and password. Don’t have an account yet? No problem – you can <a href="https://www.nowtv.com/gb/help/article/join-now-through-lg-device" target="_blank">sign up via your LG TV</a>. 
</details>
<details class="mce-accordion">
<summary>NOW devices</summary>
Your NOW Smart Stick (or NOW Box) comes with the NOW app installed. All you need to do is <a href="https://www.nowtv.com/gb/help/article/set-up-your-now-smart-stick" title="set up your NOW Stick" target="_self">set up your NOW Stick</a> or <a href="https://www.nowtv.com/gb/help/article/set-up-now-black-box" target="_blank" style="background-color: rgb(255, 255, 255); color: rgb(68, 68, 68);">NOW Box</a>. Then just sign in to the NOW app and start streaming. 
</details>
<details class="mce-accordion">
<summary>PC or Mac</summary>
You can stream NOW via all modern browsers on Windows PCs and Macs. Use Chrome, Safari, Edge or Firefox for the best viewing experience.  Good to know: Chromebooks and Linux devices are not supported. 
</details>
<details class="mce-accordion">
<summary>PS4 or PS5</summary>
<a href="https://www.playstation.com/en-gb/support/subscriptions/playstation-watch-video-streaming-services/" title="PlayStation support" target="_blank">Head to the PlayStation support site</a> if you need help streaming on your PS4 or PS5. 
</details>
<details class="mce-accordion">
<summary>Samsung TV</summary>
To watch NOW on your compatible Samsung TV: 1.    Go to the app store on your TV 2.    Search for NOW 3.    Download the NOW app 4.    Lastly, sign in to the NOW app with your email and password and find a movie, TV show or sport to enjoy. I&#39;m getting error AS415 If you see the error AS415, it means there&#39;s a problem connecting to the Samsung server. Reset your router, and contact Samsung for help. 
</details>
<details class="mce-accordion">
<summary>Xbox One or Xbox Series X/S</summary>
1.    Go to the Store on your Xbox and find the Apps section 2.    Search for the NOW app and select Install 4.    Sign in to the app and start streaming. 
</details>
 
<h2>Other devices</h2>
YouView, TalkTalk &amp; EE TV boxes 1.	Find NOW through the channels, or through the On Demand section2.	Sign in with your NOW email address and password and find a movie, show or sporting event to enjoy. Roku devices You’ll usually find the NOW app will be installed for you by default, but if not, you can download it from the Roku Channel Store: 1.	Select TV &amp; Video2.	Search for the NOW app3.	Select Add Channel to install4.	If you have a Roku account PIN, you’ll need to enter it5.	Sign in to the NOW app with your email and password and find a movie, TV show or sport to enjoy.

The legal bit

Work for Us

Privacy & Cookies

Privacy options

Complaints

Accessibility

Terms & Conditions

How to Contact Us

Help

Get Started

Sign In

Watch NOW

Help Centre

My Account

Sign Out

Account

Facebook

Instagram

Youtube

LinkedIn

ChatbotGOLD

PromoBanner

SignInBannerGB

Need help fast?

white

We'll check for any faults on your line and put you through to an advisor if there are any issues.

Check your line before you get in touch

Notification

All calls made with your NOW Calls landline are free. Otherwise, calls to 03 numbers cost the same as calls to 01 or 02 numbers, and are usually included in your package. If you don’t have a calls package, charges may apply – check your provider’s tariff guide for details.

How much does it cost to call NOW?

This form is only for TV members. If you’re a broadband member, please email us instead at customerservices@nowtv.com.

Need to contact us about your broadband?

You won't be able to watch The Ashes Test matches with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the Sports Membership in the UK.

Can I watch The Ashes with NOW?

You won't be able to watch the Quilter Nations Series with a Sports Membership – these matches are shown on TNT Sports, which isn't part of the NOW Sports Membership.