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Set up your NOW Smart Box with 4K and Voice Search

Our step-by-step guide will have you watching brilliant entertainment on your Smart Box in no time. 

Smart Box with 4K and Voice Search   

Check you’ve got all of this before you start…

You should have this in the box with your NOW Smart Box: 

  • Remote control 
  • 2 x AAA batteries 
  • Power cable 
  • Power adaptor with mains plug. 

You'll also need to have a smartphone or computer at the ready. 

 

Step 1: Plug in your Smart Box

Connect your Smart Box to the HDMI port in your TV. Now go to your source/input menu on your TV and select the HDMI input you’re plugged into.

Plug your Smart Box into the mains with the power adaptor provided.

Illustration showing Smart Box plugged in and connected to TV's HDMI port   

 

Step 2: Power and pair your remote

Open the battery compartment of your remote control and pop in the batteries as shown (they both go the same way up).
 

Illutration showing batteries in remote control, both aligned the same way



Your remote should now pair automatically with your Smart Box.
 
Check out this article if you need more help pairing your remote. 

 

Step 3: Connect to Wi-Fi

Next, your Smart Box will scan for wireless networks. Select yours from the list of networks using the up and down arrows on your remote and press OK. Enter your network password and hit Connect.

If you see an Update available message at this stage, just press OK to update the software. Your device will restart once the update is installed.

If it's positioned close enough, you could hook your Smart Box up to a router or modem instead using an Ethernet cable for a wired connection. (This could help avoid any problems with buffering if you have a slow Wi-Fi connection.)

 

Step 4: Set the display type

Your Smart Box can detect the best resolution for your TV. Press OK on your remote to do this automatically.

How do I manually change my display type?

Just select ‘No’ when you see this screen: 

Display type  

You’ll be presented with options to change the display type. Pick the one you want and press OK to confirm. 


Step 5: Sign in or sign up

Scroll down to read the terms and conditions, then hit Accept.

Now grab your smartphone or computer and follow the instructions on your TV screen to sign in to your NOW account, or create an account if you're new to NOW.

Wait a few moments while your apps update, then open the NOW app and away you go!

 

FAQs

What's on the NOW Smart Box?

As well as the NOW app, packed with entertainment, movies and sport, there are loads of extra apps you can get on your NOW Smart Box.

Including...


Logos of some of the apps available on the Smart Box, including Netflix and Prime Video 


See all the apps available on the NOW Smart Box

 

I'm having problems with my NOW Box

Check out our tips if you’re having issues with slow loading or buffering or low power, or get troubleshooting steps for any other problems with your Smart Box. 

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