Welcome to the Parker, Drag Queens and a Drama Queen

Venture inside the Parker Palm Springs hotel, an exclusive five-star resort. A Hollywood ping-pong tournament and an international food critic check in.

Everyone is on edge when the hotel's interior designer checks in. There's a huge party planned, full of last minutes requests. Can management pull it off?

Michael plans a $30K party, as well as a bingo night hosted by drag queens. Staff nervously await an influential travel agent - will she be impressed?

Love is in the air at the Parker. The Pleasure Chest, a high-end sex toy firm, is staying at the Parker and wants the resort to stock their products.

Michael plans a huge charity do for the Desert Cancer Foundation, but it doesn't go to plan. See what happens when waitresses give a colleague a makeover.

A couple renew their wedding vows, but leave the planning to their kids. Let the good times roll, as staff let their hair down at the end of season party.